Right Care | Right Place | Right Time

about this study


Our Objective

The objective of this study is to evaluate the impact of a client portal in supporting access to mental healthcare services.

The study is open to up to 100 IACP members, ideally, 50 practitioners that currently offer online care and 50 that don't. These members would trial and feedback on the Wellola portal. Our focus will be understanding the key needs of this particular cohort of IACP Members, who would trial key features of the Wellola portal free of charge for up to 6 months.


What Do We Hope To Achieve?

In Ireland 18.5% of the population report problems related to mental health, which is one of the highest rates in Europe. At Wellola, our aim with this study is to improve access to mental healthcare supports, counselling and psychotherapy for our citizens.


Furthermore, we wish to better understand the attitudes toward and adoption of digital healthcare tools among the mental health care provider community in Ireland.

We support this effort by giving practitioners secure digital tools that allow for multiple means of communication - features like online booking, telecare, and messaging can simplify the process and bring care to patients who struggle with physically attending a session.

Health Innovation Hub


Health Innovation Hub Ireland (HIHI) is a joint government initiative of both the Department of Business, Enterprise and Innovation (DBEI) and the Department of Health (DoH), funded through Enterprise Ireland and supported by HSE.

HIHI pilot studies are designed in conjunction with a HIHI client company – in this case Wellola - and a ‘clinical party’ - IACP.



The Wellola team believes only the sickest of the sick should be hospitalised and that the future of healthcare is preventative, community-based and supported by digital tools. Wellola enables connected care through our care enabling technology solution. Ensuring high quality care that is effective, efficient, equitable, accessible and acceptable to patient users underpins all that we do. Our Portal solution adds value by personalising & enhancing the patient experience, empowering self-management and ensuring care is delivered in the right place, at the right time, by the right person. Furthermore, we are currently embedding key measurement tools used by mental health practitioners within the system.



The IACP (Irish Association for Counselling and Psychotherapy) was established in 1981, to identify, develop and maintain professional standards of excellence in Counselling and Psychotherapy.

Our work promotes best practice and the development of the profession as well as safeguard the public. Representing over 4,500 members, we are the largest Counselling and Psychotherapy Association in Ireland.